MIVA Problem

After the successful installation of the MIVA, if it does not work, then to deal with such a problem:

Disable RLimitCPU, RLimitMEM, RLimitNPROC for the plan that allows MIVA.
Republish Apache config file on the web server that Miva is installed on:

su – java

java psoft.hsphere.tools.PostApacheConfigs -lid X

where X is the ID of the server that Miva is installed on.

Restart Apache on the web server Miva installed on:

/etc/rc.d/init.d/httpd stop

wait a while

/etc/rc.d/init.d/httpd start

When the customer complains that after enabling Miva Merchant, the system returns "Miva Merchant isn't correctly configured."

To deal with such kind of problem, there is a need to make sure that /hsphere/shared/miva/ contains the Merchant-bundle link pointing to /hsphere/shared/miva/Merchant-v4.12.tar.gz

If it is missing, log into the web server that Miva Merchant is installed on as root, copy file Merchant-v4.16-bundle.tar.gz to /hsphere/shared/miva and execute:

ln -s /hsphere/shared/miva/Merchant-v4.16-bundle.tar.gz Merchant-bundle

Sometimes, customers complain regarding the problems with his Miva store. He turns Miva off and back on, but it doesn't help.

The following steps were taken in such kind of problems:

Turn off Miva Merchant.
Turn off Miva Empresa.
Click Apply Changes at the top of the form.
Wait for 5 minutes for changes to take effect.
Turn on Miva Merchant.

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