Social Customer Service Channel

DreamHost and SparkCentral Partner to Create Social Customer Service Channel. SparkCentral would be able to deliver fast, reliable customer service via their social media accounts Facebook and Twitter. And would allow it to collect user information privately and securely without forcing their customers to “channel-hop” to quickly connect with a client service representative.

Published by ananovareviews

I'm Communication Director with SCPL. Our goal is to deliver the most accurate information possible based on the needs of the majority of website owners and developers, and Ananova reports deliver the most reliable indicators of web host performance. -

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