Social Customer Service Channel

Posted byscplPosted inhostingTags:, , , ,


DreamHost and SparkCentral Partner to Create Social Customer Service Channel. SparkCentral would be able to deliver fast, reliable customer service via their social media accounts Facebook and Twitter. And would allow it to collect user information privately and securely without forcing their customers to “channel-hop” to quickly connect with a client service representative.
http://bit.ly/2fcBLMS

Published by scpl

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